Oh UPS …

18 Jan
2008

So I had two packages to be delivered today, and one tomorrow – all three by UPS.

The one by ground got here just fine. It was ETAed to arrive on Monday, but got Thursday.

The one that was sent by one day shipping – the idiot driver claimed my address didn’t exist. Of course when I called them up it turned out that the full address was there. In the last 10 times UPS has had to deliver something to me, twice they have claimed the address doesn’t exist, and one time they delivered the package to an apartment 2 blocks off.

I really don’t get what in the hell UPS is doing (and who they are hiring).

But today I got a first – a recycled tracking code!

So when I called to yell about my screwed up delivery, I had to yell about this too. It took like 40 minutes to resolve it … which consists of me having to drive to a place 40 minutes away to pick up both packages.

Sigh!

Update the Next Day: Evidently once they get into a groove of screwing you, they continue.

I was told I would get a call at around 10 am to confirm that the package (with the recycled tracking number) would be held for me. 10 am came and went whoosh. So I called, and the rep claimed they called me. Except of course I have caller ID – and there was no call. When I caught him with that, he claimed it said they called, but that no one of that name lived there, so they must have dialed it wrong. When I asked him why didn’t they bother to RE-DIAL then … he was left speechless.

And checking online it says ‘Out for Delivery’ … timed at 6:47 am.

If you ever hear about me sending something via UPS – be sure to kick me in the balls. Both result in the same level of physical and psychological pain.

5 Responses to Oh UPS …

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Dave

January 18th, 2008 at 11:23 am

Well, since the original package was deilvered to New York (or Albuquerque, whichever was the original delivery point), at least you didn’t have to drive THERE to get it!

This is why the proper pronunciation for “UPS” should be “oops.” :)

I’ve never had a screw-up liek that with them, but I HAVE had a package sit in a distribution center for several days simply because I didn’t pay for expedited delivery.

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Ahmed

January 18th, 2008 at 11:46 am

Well the original package was for NYC. So it got there. My package is destined for somewhere in Texas.

It just is mind boggling they couldn’t find a new one, or retire the old one.

On top of that – because of the previously used status, though I’ve put in a request to ‘pick up’, they can’t completely process it … because part of the system thinks its already delivered.

Ugh!

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articles directory

January 23rd, 2008 at 11:55 pm

I sure am glad i never had ups problems like that, but of course i live around a major city. Is your address a rr#?

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ray

February 1st, 2008 at 10:32 pm

Try them in Canada, I was charged $23.00 brokerage on a $25.00 item that weighed less than 3 grams, it was a golf ball maker for my wife. I would never use UPS and all orders I make online I make sure to request the seller doesn’t.

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Ahmed

February 2nd, 2008 at 12:09 am

As a Canadian – I hear ya Ray :)

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